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Terms of service & refund policy

Last updated: September 2026

These terms govern your use of AIBusinessFlow.net and every product and service AI Business Flow LLC (“AI Business Flow,” “we,” “us”) offers now or in the future. By using the site, placing an order or signing up for a service, you agree to them. If you have a separate signed agreement with us, that agreement controls where it differs from these terms.

1. Who can use our services

Our products and services are for businesses and professionals. You must be at least 18 and able to enter a binding contract, and you agree that the information you give us (including any license number) is accurate.

2. Products and services

We offer one-time data products (such as contractor lead batches), software tools, AI assistants, and automation and consulting services. Each product’s page, order form or written proposal describes what it includes, its price and how it is delivered; that description is part of these terms. Current one-time products:

  • Standard Leads — $149 for a batch of 30 properties in the trade, cities and property types you choose.
  • Premium Reactivation Leads — $299 for 15 or $499 for 30 of your own past customers, for eligible contractors with an access code.

One-time products are not subscriptions: you are billed once and nothing renews. Recurring services are billed as stated in their order or agreement and can be cancelled as described there.

3. Ordering and payment

Prices are in U.S. dollars and are shown before you pay. Payments are processed by our payment processor; we never see or store your full card number. You authorize us to charge the payment method you provide for the order you place.

4. What lead products are — and aren’t

  • Leads are built from public government records (such as building permits and property land-use records). Each lead is a property address with its permit date and description, delivered as a spreadsheet, plus the owner’s name where the city’s permit records list it; it does not include phone numbers or email addresses.
  • “Past the typical replacement age” means the permit on record is older than the published service life we use for that trade. It is an estimate, not a statement that any system has failed or that the owner needs or wants work.
  • Property types (residential, commercial, industrial) come from county and regional land-use records, which can be out of date for a small share of properties.
  • Public records can contain errors. We check each lead against the criteria you chose at the time of delivery, but we don’t guarantee the accuracy of the underlying records or any sales result.
  • Each address is delivered to you once; repeat orders bring new addresses.

5. How you may use what you buy

Lead data is licensed to you for your own business’s marketing. You may not resell, publish or share it with other businesses. You are responsible for making sure your outreach follows the law — including rules on direct mail, email (CAN-SPAM), calls and texts (TCPA and Do Not Call), and contractor advertising.

6. Delivery

Digital products are delivered on the order confirmation page and by email, usually within minutes. If a city needs a manual lookup, delivery can take up to 3 business days; we will email you, and you don’t need to do anything.

7. Refunds

  • Short batches are refunded automatically. If we can’t verify the full number of leads you ordered for your choices, we deliver what meets the criteria and refund the proportional difference — no request needed.
  • Nothing delivered: if we can’t deliver any leads within 3 business days, email us for a full refund.
  • A lead that doesn’t meet the stated criteria (for example an address that doesn’t exist): tell us within 14 days of delivery and we will replace it or refund it.
  • Otherwise, delivered digital products are final sale, because they can’t be returned.
  • Services: refunds and cancellations follow the terms of the order or agreement for that service.

Refunds go back to the original payment method and usually appear within 5–10 business days, depending on your bank.

8. Acceptable use

Don’t misuse our site or services: no unlawful use, no attempts to break in, overload or scrape them, no false information, and no use that infringes someone else’s rights. We may suspend access for misuse.

9. Our content and your content

The site, software, designs and written materials belong to AI Business Flow or our licensors. Content and data you give us remain yours; you give us permission to use them only to provide our services to you. If you send us feedback, we may use it without obligation.

10. Third-party services

Our services rely on third-party providers (for example payment, hosting, communications and AI platforms). We aren’t responsible for their outages or terms, though we choose them carefully.

11. Disclaimers

Except as stated in these terms, our products and services are provided “as is” and “as available.” To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we don’t promise any particular business result.

12. Limitation of liability

To the extent the law allows, AI Business Flow is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue. Our total liability for any claim relating to a product or service is limited to the amount you paid us for it in the 12 months before the claim.

13. Indemnity

You agree to cover claims, losses and costs (including reasonable attorneys’ fees) that arise from your use of our products in violation of these terms or the law, including your marketing outreach.

14. Governing law

These terms are governed by California law. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California, and you and we consent to those courts.

15. Changes

We may update these terms as our products change. The date at the top shows the current version. Changes apply to orders placed after they are posted; the terms in effect when you placed an order govern that order.

16. Contact

AI Business Flow LLC
Los Angeles, California
Orders and refunds: [email protected]
Support: [email protected]
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